At z25, your privacy is not an afterthought — it's a core part of how we operate. This Privacy Policy explains exactly what personal data z25 collects, why we collect it, how we use it, and the rights you have as a Filipino player under the Data Privacy Act of 2012.
Summary: z25 Casino collects personal data only to the extent necessary to operate a safe, compliant, and enjoyable online gaming platform for Filipino players. We do not sell your personal data. We process your data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. By registering on z25, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy applies to all personal data collected, processed, stored, and used by z25 Casino ("z25," "we," "us," "our") in connection with your use of the z25 platform, website, and related services (collectively, the "Platform"). It applies to all registered players, prospective players, and visitors to the z25 website.
z25 is committed to protecting the privacy and personal data of every Filipino player who interacts with our Platform. We process personal data only for legitimate, specified, and explicit purposes, and we take reasonable technical and organisational measures to keep your data secure at all times.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, z25 Casino is the Personal Information Controller in respect of the personal data you provide when using the z25 Platform.
z25 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable Philippine data privacy law. Contact details for the DPO are provided in Section 15 of this Policy.
Philippine Law: z25 processes personal data in compliance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. Your rights as a data subject under Philippine law are described in full in Section 11 of this Policy.
z25 collects the following categories of personal data from players and Platform visitors:
z25 collects personal data through the following means:
z25 processes your personal data for the following specific, legitimate purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (21+ compliance) | Identity verification documents, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Providing gaming services and game history | Gaming activity data, account data |
| Fraud prevention and anti-money laundering (AML) | Identity, financial, and technical data |
| PAGCOR regulatory compliance and reporting | Identity, financial, and gaming data |
| Responsible gaming monitoring and intervention | Gaming activity, responsible gaming settings |
| Customer support and dispute resolution | Communications data, account data |
| Platform security and technical operations | Technical and usage data |
| Marketing communications (with consent) | Contact data, marketing preferences |
| Analytics and Platform improvement | Anonymised or aggregated usage data |
z25 does not process your personal data for any purpose not listed above without first obtaining your explicit consent or as otherwise required by Philippine law.
Under the Data Privacy Act of 2012, z25 relies on the following legal bases for processing your personal data:
z25 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your personal data only in the following circumstances:
z25 engages trusted third-party service providers who process personal data on our behalf under strict data processing agreements. These include KYC and identity verification providers, payment processors (GCash, Maya, and banking partners), game software providers, cloud hosting and infrastructure providers, and customer support platform providers. All such providers are contractually bound to process your data only on z25's instructions and in accordance with applicable Philippine data privacy law.
z25 is required by law to disclose certain personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities upon lawful request or as required by applicable regulations.
z25 may disclose personal data where required by a valid court order, subpoena, or other legal process issued by a Philippine court or competent authority.
In the event of a merger, acquisition, or sale of all or substantially all of z25's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. You will be notified of any such transfer in advance.
No Data Sales: z25 will never sell your personal data to advertisers, data brokers, or any other third party for commercial purposes. Your data is used solely to operate and improve the z25 Platform and to comply with our legal obligations.
z25 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| KYC verification documents | Duration of account + 5 years after closure |
| Financial transaction records | 10 years (AMLC requirement) |
| Gaming activity logs | Duration of account + 3 years after closure |
| Support communications | 3 years from last interaction |
| Marketing preferences | Until consent is withdrawn |
| Technical/usage logs | 12 months on a rolling basis |
After the applicable retention period expires, z25 will securely delete or anonymise your personal data in accordance with our data disposal procedures.
z25 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, z25 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.
Your Role in Security: While z25 takes extensive measures to protect your data, you also play an important role. Keep your z25 login credentials confidential, use a strong and unique password, and contact z25 support immediately if you suspect unauthorised access to your account.
z25 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, and analyse usage patterns. The following types of cookies are used on z25:
These cookies are essential for the z25 Platform to function. They enable core features such as session management, login authentication, and security. These cookies cannot be disabled without impairing Platform functionality.
These cookies remember your preferences and settings — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a more personalised experience on z25.
With your consent, z25 uses analytics cookies to understand how players use the Platform, which games are most popular, and where technical issues occur. This data is used in aggregated, anonymised form to improve z25's services. You may withdraw consent for analytics cookies at any time through your account settings.
With your explicit consent, z25 may use marketing cookies to deliver relevant promotional content about z25 games and offers. You may withdraw this consent at any time without affecting your ability to use the Platform.
You can manage your cookie preferences through your browser settings or through the z25 cookie preference centre. Note that disabling certain cookies may affect the functionality of the Platform.
As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights in respect of your personal data held by z25:
To exercise any of these rights, please contact z25's Data Protection Officer using the contact details in Section 15. z25 will respond to all data subject requests within fifteen (15) business days of receipt, as required by the Data Privacy Act of 2012.
Note: Some rights are subject to limitations under Philippine law. For example, z25 may be unable to delete financial transaction records that must be retained for 10 years under the Anti-Money Laundering Act. Where a right cannot be fully exercised, z25 will explain the reason in writing.
The z25 Platform is strictly intended for individuals who are 21 years of age or older. z25 does not knowingly collect personal data from individuals under the age of 21. The minimum legal age for casino-style gambling in the Philippines, as prescribed by PAGCOR, is 21 years.
If z25 discovers or has reason to believe that personal data has been collected from an individual under 21, z25 will immediately suspend the relevant account, delete the personal data collected, and report the matter to PAGCOR as required by applicable regulations.
If you are a parent or guardian and believe that your child under 21 has provided personal data to z25, please contact our Data Protection Officer immediately using the contact details in Section 15.
Some of z25's service providers — including cloud infrastructure providers and game software licensors — may be located outside the Philippines. Where personal data is transferred to a country outside the Philippines, z25 ensures that appropriate safeguards are in place to protect your data, including:
z25 will not transfer your personal data to a foreign country or international organisation unless the transfer is authorised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
z25 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made, z25 will notify registered players via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. Your continued use of the z25 Platform after the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. If you do not agree to the amended Policy, you may request account closure in accordance with our Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by z25, please contact our Data Protection Officer:
z25 Casino — Data Protection Officer
Email: [email protected]
General Support: [email protected]
Live Chat: Available 24/7 via the z25 Platform
Response Time: Within 15 business days for data subject requests; within 24 hours for general privacy enquiries
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe z25 has not handled your personal data in accordance with the Data Privacy Act of 2012. The NPC can be reached through its official website at privacy.gov.ph (plain text — not a link).
Privacy at z25 isn't just a legal checkbox — it's built into every layer of the platform, from how we store your data to how we respond when something goes wrong.
Every connection between your device and z25 is protected by 256-bit SSL encryption — the same standard used by major Philippine banks like BPI and BDO. Your login credentials, payment details, and personal data are never transmitted in plain text.
z25 verifies the identity and age of every player before processing withdrawals. This protects both you and the platform — ensuring that only eligible Filipino players aged 21 and above can access real-money gaming on z25.
Sensitive personal data stored on z25 servers — including identity documents and financial records — is encrypted at rest. Debit card numbers are tokenised and never stored in plain text. Your data is protected even if a server were ever compromised.
z25 processes all personal data in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines. Our Data Protection Officer oversees compliance and is your direct point of contact for any privacy concern.
z25 will never sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate z25, process your transactions, comply with PAGCOR regulations, and keep the platform secure.
In the unlikely event of a personal data breach, z25 will notify the National Privacy Commission within 72 hours and inform affected players without undue delay — as required by the Data Privacy Act of 2012. Transparency is non-negotiable.
z25 Casino is a PAGCOR-regulated platform built for Filipino players. Your personal data is protected under the Data Privacy Act of 2012. 700+ games, GCash payouts in 3 minutes, 24/7 support. 21+ only. Play responsibly.
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